EPOXY FLOORING AND MORE WARRANTY INFORMATION

Workmanship Residential Limited Warranty

The length of residential warranty varies by coating system:

• Original Full Chip = 15 years

• Metallic = 15 years
• Solid = 10 years
• Outdoor Driveway, Pool, and Patio Systems = 5 years

 

Terms:
The warranty covers bond failure, delamination, or peeling resulting from a failure of the product or workmanship.

Due to uncontrolled color tinting from each color batch, colors, textures, patterns, and shading may vary from job to job and throughout larger areas. Color and texture samples used by Madison Coatings Company are approximate only and may vary from the completed project.

Any damage to the coating that is caused by movement of the underlying substrate (i.e., concrete, joint material, or another such underlayment), such as concrete cracking, movement of concrete, and joints expanding, will not be covered by the
warranty. Improper use, such as chemical spills, battery or brake fluid spills, or extremely harsh use will also not be covered. Any defects caused by osmotic vapor blistering and/or defects are also not covered.

Any repairs and/or corrections will be for the defective area only unless deemed otherwise by Madison Coatings Company. Due to the custom nature of Madison Coatings flooring services, any repairs and or corrections may not match the original work. Madison Coatings will not re-install a brand-new flooring system to the entire floor due to colors, gloss or sheen differences, texture differences, and/or chips not matching.

No warranty work will be performed if the customer drives on the floor earlier than specified, leaving imprinted marks.

Resinous coatings are odorous; we recommend turning off air handlers before installation. We hold no liability for these chemical odors.

During concrete surface preparation, the use of our equipment may create residue dust or contamination. It is the responsibility of the customer to remove or cover any sensitive items from the area. Every attempt will be made to patch and or correct cracks deeper then 3mm and wider then 2mm in the concrete slab, however, Madison Coatings does not guarantee that these cracks will not reappear.

The warranty does not cover damage, blistering, peeling, or any condition caused by or related to concrete osmotic pressure or silicates extruding from or out of concrete. These situations are beyond our control and not warranted. 

Warranty doesn't apply on any application over any existing coating not installed by us. 

Commercial Limited Warranty

The Limited Warranty on all commercial systems is for a period of 5 years. Aside from the length of the warranty, the terms are the same as the Residential Limited Warranty outlined above.